Customers Comments - Premier Pipes

Al & Dick

I'm pleasantly surprised this afternoon (7/17) by the arrival of the items I ordered on 7/15. They are in perfect condition and match what I was looking for. Now I became one of many of your raving fans. Thank you so much and look forward to enjoying the wonderful service again.
L. F. - Mound, TX

I highly recommend buying from Premier Pipes to anyone looking for good oldfashioned honest service which is very hard to find these days. Greetings from bonnie Scotland the home of whisky and Merry Christmas to you all. – Andy

I just want to say that this is the third or fourth time I have shopped with you guys and saying that you have impressed me with your professionalism and promptness in service is an understatement; you have gained another loyal customer. I take ALL of my pipe needs to you guys, period. Thank you.
R.W. Ohio

I just wanted to thank you for the great service you provided. This was my first pipe ever and it's a beauty.
You will definitely keep me as a happy customer.
Alan

I could not be more pleased with my first order from you guys. Not only did it perfectly match your description on the site, but it shipped more promptly than I could have imagined. I placed my order on Friday and it showed up at my house on Monday.

HB - Texas

I bought three estate Savinelli's from you last week – the first time that I ever did business with your firm. All three pipes are great! Good prices and the shipping was fast. One of the pipes were ordered on Tuesday and arrived on Friday. The second and third were ordered on Thursday and arrived on Saturday. So thanks! I’ll be watching your web site and I’m sure that I’ll be ordering from you again.
J. B.

I recently started smoking a pipe, about two weeks ago. I purchased one of your estate pipes and was really impressed with the product, and fast delivery. I am enjoying my new hobby, and you have customer for years to come.
J. St. Paul

Just wanted to say Thank-you for the excellent customer service. It's a great product and The service was top notch.

T.W. Arizona

Thanks so much, Premier. You guys are great and I always appreciate all the work you guys do on your estate pipes and your honesty. MD, Maryland

Dear Al and Dick,
Today I received the pipes I ordered from you website and I couldn't believe that they had arrived so quickly! Since I had just discovered your website and this was my first order from you I was a little uncertain about what to expect in terms of both service and product. No longer. I want to say thank you for excellent and expedient service. The packages arrived safely and FAST. When I opened them I not only received my pipes (which were exactly as described and in VERY clean and "ready to smoke" condition), but 2 bundles of my favorite bristle pipe cleaners and a handy 3 piece pipe tool. Good solid value, clean and serviceable pipes priced reasonably, a free goodie as a first time client, expedient and carefully packed shipping.
Thank you. I'll be checking your site regularly and will advise others about my experience with Premier Pipes.
Randy

Just got the IL CEPPO today, wow what a pipe.....and the Dunhill tobacco smells awesome....I have never heard of the number ones, only like morning pipe, and nightcap, etc.....You guys offer probably one of the best deals in briar anywhere on the web, I will keep buying from you....thanks again.
Glen

I received the pipes today and writing merely to say that your unusually efficient and graceful way of doing business continues to impress me.
Helena

I got the Parker today, thanks for the excellent service and quick shipping. The pipe is great and in great condition.
Thanks again, and I look forward to ordering from you in the future! If you have an email list, please add me.

Thanks for the fast shipping and outstanding service. The new pipe is great, just as all the pipes I have purchased from you.
J. C.

Just a note of thanks for your great service, really good prices and FAST shipping. It is nice to find a company with the customer in mind.

Hi all, Well I just got my estate pipes you sent me. All I can say is -WOW, I'm very impressed with the quality and price. You folks have a great little business - I'm very, very happy. You'll be hearing from me again in the future. Thanks so much! One happy camper! Greg in Colorado

I received my Falcon pipe as ordered on 2-17-07 and am pleased with not only the pipe but also for your having credited me for $3.00 saved in postal charges. There aren't many businesses that would make the effort to do that. Thank you for your integrity. Allan Glenn

If you keep doing great business like this, the competition doesn't have a chance!! Keep it up! Rev. Ned Smith

Thanks' for a very pleasant surprise!!! Nice to know there are some HONEST traders still about!!! You will be hearing from me again.....Kind Regards to All at Premier Pipes!!!.... Walt (Australia).

I'm very happy with the fast shipping and the quality of product. I will be a repeat customer!

Dear Sir: I received both of my orders today. I was to say the least surprised. Both items a just what I wanted and needed. Thank you for the prompt service. I will tell all my friends about your company!!! Great Job. Thanks - Cheers G.P.

Just wanted to thank you guys for the prompt service and all the extra goodies. My Wife ordered a Boswell fully bent twist in chestnut that I had been drooling over for a few days, she ordered it on Friday and I got it first thing this morning ( man that was fast) and when I opened the box it was like Christmas . I must say that this pipe is beautiful ,the way the stain and grain compliment each other is phenomenal! P.S. This is not the last order from me I will be checking your site often.

Thanks for your prompt shipping. The pipe arrived in Korea safely and is being smoked and enjoyed. Your help made one soldier and his parents very happy. Thanks again

I wanted to thank you for your easy ordering process and your prompt shipping. I am delighted with my new pipe and pleased to have done business with you. Thank you

Thank you for the briar blocks, I received them today. So far you guys have been the best with online pipe store. I was happy to receive the discount on the two briar blocks. I know your business is moving to p.a. good luck! I also would like to order when ever you get them in stock is a large block of plateaux briar so I can make a freehand pipe. Thanks again

I received the package today! Thank you so much for including the Castleford tobacco pouch. The packaging was top notch and more importantly I had a chance to smoke the Boswell and it smoked great!!!

You guys are top notch! I look forward to buying pipes and more from you for many years to come! THANKS AGAIN!!!!!!

The pipe arrived yesterday and it is beautiful. Thank you. I will recommend your shop to my buddies and tell them how
accommodating you are!

Hi Guys, My 2nd Boswell arrived today and it is gorgeous! It's a pleasure doing business with you; you provide a level of customer care that is rarely seen today.

I received my pipe today and what can I say BUT as always GREATTTTT! You guys are the BEST, thanks.

I just wanted to thank you for shipping out my new Boswell pipe so quickly. I also wanted to thank you for the care and effort you took in the packaging of the pipe. So many other retailers have a tendency to simply wrap up their pipes in a bit of brown wrapping paper or even worse, they allow the pipe to rattle around in the box. You treated my new pipe with a tremendous amount of care and it is truly appreciated.

Just wanted to let you know it was a pleasure doing business with you. I ordered on the 02/23 and got both pipes today (the 27th). Both pipes are well worth the money.

"Thanks for the great service! Knowledgeable, personable and reasonably priced...what more can you ask for? Glad to see that there are still business' out there that care about the customer and their needs. Would definitely do business again...and by the way, try their "Quiet Tiger" blend tobacco, you won't be disappointed."

Albert, I must say, that, I am infinitely satisfied, not only by the great service, top-notch items, but, also, in this day and age a fair price for items received......in fact, beyond fair. A wise man would look no further than Premier Pipes.....will be calling in orders at a good rate!

I just received my pipe! Thanks for the fast and reliable sale. Also thanks a lot for the extras you sent with the pipe. You guys know how to do business!! Will buy from you again anytime, any day. A million thanks!!

Received the pipe already, and you know what? I already tried it! 52 minute smoke with one relight after about 34 minutes. Faaannntasstic! Thanks once again!

I just wanted to tell ya'll you did a great job. It was the 5th pipe in my collection and it arrived two days after I ordered it, and it was exactly as ya'll described it. Prompt Service and thanks for the extras I will definitely be using ya'll again in the future.

Thanks for the reasonable shipping. I've seen dealers who charge $7-$9 to mail a pipe.

●My search has ended, I really like this one, Thanks Albert, you’re a champ.

●Great pipe...FLAWLESS transaction. Will do business with again!!! Thank you!!!

●A fantastic pipe the grain is well defined I highly recommend premier pipes....

●Wow! AWESOME customer service! A class act all the way. I'll be back. Thanks!

●Fast delivery and great pipes and prices. Purchased several and I recommend them

●Absolutely awesome seller, FAST shipment, beautiful pipe!! Thanks so much!!!!!!

●Great pipe, well packaged and shipped fast. Highly recommended seller. Thanks!

●Real pleasure to deal with, great merchandise, service to match, highly recommended.